One bets believes betting should be a form of entertainment, not a source of income. Through responsible play, we want to make sure you always stay in control.
At one bets, we have multiple layers of protection in place to ensure responsible play
Set a limit on your daily, weekly, or monthly deposits. Once set, any increase cannot take effect for at least 24 hours.
Decide in advance how many hours you want to play. Once the time is up, the platform will automatically end your session.
Temporarily pause your account for anywhere between 1 day and 6 weeks. No bets or deposits can be placed during this time.
Activate a full exclusion for a period of 6 months to 5 years. Your account cannot be recovered under any circumstances during this time.
Your account will automatically lock once losses exceed a set amount, removing the temptation to chase losses emotionally.
If you'd rather not see bonus and promotional offers, turn them off in Settings. It's an easy way to remove temptation.
Responsible play means treating betting purely as a form of entertainment. It's about knowing how much you can afford to lose, how long is healthy to play, and when to stop — that awareness is the foundation of responsible gambling.
One bets believes responsible play isn't solely the user's responsibility — we share that responsibility equally. It's on us to build the right environment and tools so you can stay in control with ease. That's why we've put multiple layers of protection in place.
Betting is a high-risk activity with no guaranteed winnings. Always wager only what you can afford to lose without it affecting your daily life. Responsible play isn't about chasing wins — it's about enjoying the experience.
Remember: betting income should not be factored into your life plans. It's a leisure expense, not an investment.
We don't always notice when we've crossed the line into problematic play. Watch out for the following warning signs.
If you identify with three or more of the above signs, please contact us or take a break.
Ask yourself the following questions and answer honestly. This isn't a test — it's simply a way to understand where you stand.
The most effective way to gamble responsibly is to set limits before you start. On one bets, you can easily manage these limits directly from your account settings.
| Limit Type | Options | Time to Take Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Bet Size Limit | Maximum amount per bet | Immediate |
| Session Time | 1 Hour / 2 Hours / Custom | Immediate |
| Cooling-Off | 1 Day to 6 Weeks | Immediate |
| Self-Exclusion | 6 Months to 5 Years | Within 72 Hours |
Any request to increase a limit takes 24 hours to activate — this built-in delay protects you from overspending in moments of impulse.
Self-Exclusion is the most powerful responsible gaming tool available. If you feel you're losing control, this is the step to take.
Account Settings > Responsible Gaming > Self-Exclusion.
Choose from 6 months, 1 year, 2 years, or 5 years.
Click the confirmation link sent to your email.
Your account will be completely locked.
Important: Once Self-Exclusion is active, your account cannot be reopened before the period ends. Please think carefully before proceeding.
The people closest to us often notice something is wrong before we do. The support of family and friends plays a huge role in responsible play.
What Family Members Can Do:
One bets takes family concerns seriously. If a family member raises a request and the information is verified, we can put additional protective measures in place.
One bets is strictly for users aged 18 and above. Keeping minors away from betting is a core part of responsible gaming.
Advice for Parents: Keep age-restricted filters enabled at the browser level on your device. Do not share your password or PIN.
one bets does not allow anyone under the age of 18 to register or place bets. This policy is strictly enforced.
Problem gambling is a mental health issue, not something to be ashamed of. Seeking help is a sign of strength, not weakness.
If you or someone you know is struggling with a betting-related problem, please reach out to us:
Our expert team is ready to help you set limits, take a cooling-off period, or start Self-Exclusion. Support is available in Bengali.
Please note: Seeking help early, while the problem is still small, is always the wisest choice. The longer you wait, the more difficult things become.