One Bets Privacy Policy

One bets collects certain information to deliver the best betting experience and ensure platform security. This privacy policy outlines exactly what data is collected and why.

Information collected at registration:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address (city and district).
• Preferred payment method (bKash/Nagad/Rocket number).

Information collected during KYC verification:

• National ID (NID) number and copy.
• Passport or driving licence (as an alternative).
• Selfie or live photo (for identity verification).

Information collected automatically during use:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Logs of time spent on the platform and pages visited.
• Betting history and transaction records.

One bets uses collected data only for specific, legitimate purposes. Every reason for data use is clearly disclosed in accordance with our privacy policy.

Your consent will be obtained before your information is used for marketing purposes. You can opt out of marketing communications at any time.

One bets does not retain your data longer than necessary. This privacy policy clearly specifies how long each type of information is kept.

• Active account data: For as long as the account remains active.
• Transaction records: Up to 5 years as required by law.
• KYC Documents: 5 years after account closure (in accordance with anti-money laundering laws).
• Browsing Logs: Up to 12 months.
• Support Ticket: 2 years after resolution.
• Marketing data: Deleted immediately upon withdrawal of consent.

One bets never sells your data. However, in the limited circumstances outlined below, certain information may need to be shared. Please read this section of our privacy policy carefully.

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
• KYC Verification Service: Required documents shared with approved identity verification service providers.
• Legal Authorities: Information required to comply with court orders or government directives.
• Cybersecurity services: Only relevant log data is shared with specialist fraud prevention service providers.

All third parties with whom data is shared are required to comply with one bets' privacy standards. They are contractually bound to protect your information.

The one bets website uses cookies to enhance your experience. You can manage your cookie preferences in accordance with this Privacy Policy.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: Remembers your preferences (language, theme).
• Analytics Cookies: Helps us understand which features are used most.

All cookies except essential ones can be turned off. You can delete or block cookies through your browser settings, though some features may not function as a result.

One bets' Privacy Policy gives you full control over your personal information. You have the following rights.

• Right to access: You can request to see what data we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to restrict processing: You can request that the use of certain data be restricted.
• Right to portability: You can receive your data in a machine-readable format.
• Right to object: You can object to your information being used for specific purposes.

To exercise these rights support@onebets.appEmail us at. Requests are typically processed within 30 days.

One bets is strictly for adults (18+). Collecting information from children or minors is against our privacy policy.

• Age verification is mandatory at the time of registration.
• Any account found to belong to someone under 18 will be closed immediately.
• If a minor's data is identified, it will be permanently deleted.
• If parents believe their child's data has been collected, please contact support@onebets.app immediately.

One bets' privacy policy is reflected not just in words, but in technical implementation. We use internationally recognized security technologies.

• 256-bit SSL/TLS encryption: Bank-grade encryption for all data transmissions.
• Two-factor authentication (2FA): To prevent unauthorized access to your account.
• Firewall Protection: Measures to block unauthorized network access.
• Regular Penetration Testing: Third-party security experts conduct regular vulnerability assessments.
• Data Backup: Encrypted backups are stored on separate servers.
• Suspicious login alerts: Instant notification when an unusual login is detected.

That said, no system is 100% secure. If a security issue is detected, affected members will be notified within 72 hours.

One bets may update this privacy policy when necessary. Any changes will be communicated transparently.

• For significant changes, a notification will be sent to your registered email address.
• The date of the latest update will be shown at the top of the page.
• At least 14 days' notice will be given before any changes take effect.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

To view a previous version of the Privacy Policy, contact us at support@onebets.app.

If you have any questions or concerns about this privacy policy, our dedicated team is ready to help.

• Email: support@onebets.app
• Response time: Initial response within 24 hours.
• Full Resolution: Typically within 30 days.

To file a complaint, write "Privacy Complaint" in the subject line of your email. For a faster resolution, contact us from your account's registered email address.